At EyeBuyDirect.com, we do our best to ensure that all frames and lenses are produced perfectly and according to the prescription and specific needs of our customers.

Our team of optical experts inspects the accuracy of the prescription lenses and the frames alignment several times during the production process.We also make sure that during delivery the frames are protected with a durable and resistant hard case and a microfiber cloth.

In the event you are not completely satisfied with your eyeglasses you may return them to us and get FULL refund (shipping costs NOT included) or a NEW pair- NO QUESTIONS ASKED!!!

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Contactenos
We love hearing from our customers and we offer many ways to reach us.
Feel free to contact us via the following channels below and we will get back to you within 48 hours.

All Emails and voicemail messages are replied within 24-48 hours except weekends. In case you do not
receive a reply within this specified time, it is possible that the email are being blocked by spam blockers.
To resolve this matter, please check your Junk or add our email address to your list.

Dirección postal: 5300 Ontario Mills Pkwy, Unit 400, Ontario, California 91764 United States
Nota: sírvase consultarnos antes de proceder a la devolución de un producto.
Business hours: 9AM EST to 9PM EST Monday to Friday
Toll free number: 1-866-439-6628
Direct number (U.S.): 1-301-760-7870
Email address: service@eyebuydirect.com
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