Question 1

WHAT DO I NEED TO USE RAY-BAN META AI GLASSES?

Accepted Answer

To operate Ray-Ban Meta AI glasses you need to connect your glasses with a smart phone and the Meta AI app. Here’s the complete checklist:
-Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iPhone 10 or above (running iOS 14.4 and above)
-Wireless internet access
-USB-C charging plug (if charging from a power outlet and not directly from a USB point)
-A valid Meta account
-Meta AI app

Question 2

WHAT'S INCLUDED WITH MY RAY-BAN META AI GLASSES?

Accepted Answer

Your Ray-Ban Meta AI glasses come with the following accessories and user manuals: -Charging case -Quick Start Guide -Safety & Warranty Guide (also downloadable here) -Instructions for ordering Prescription lenses -Cleaning cloth

Question 3

HOW DO I DOWNLOAD THE META AI APP?

Accepted Answer

You can download the Ray-Ban Meta AI glasses companion app, Meta AI APP, from the Apple App or Google Play stores.
Google play https://play.google.com/store/apps/details?id=com.facebook.stella App store https://apps.apple.com/us/app/meta-view/id1558240027 Please note: The app is also available in some countries where the product is not sold. Different terms of service may apply.

Question 4

HOW DO I SET UP MY RAY-BAN META AI GLASSES?

Accepted Answer

WHEN YOU FIRST UNBOX YOUR RAY-BAN AI GLASSES: 1.Remove the plastic tab between the case and the glasses 2.Make sure your glasses are redocked inside the case 3.Wait until the LED light starts flashing blue 4.Your device is now ready to pair

MANUALLY: 1.Place your glasses inside the case 2.Press and hold the button on the back of the case for at least 5 seconds 3.Wait until the LED light starts flashing blue 4.Your device is now ready to pair

PAIRING YOUR AI GLASSES WITH YOUR PHONE: 1.Download the Meta AI app from your app store and log in using your Meta account. 2.Turn on the Bluetooth setting on your phone. 3a.Start by turning on your glasses. Slide and hold the power switch towards the lens until the notification LED starts blinking white, then release it. The notification LED blinks white while your glasses turn on, which can take up to a minute. When the notification LED turns solid green, you're ready to continue. (If you can’t complete this step, continue to 3b, otherwise move on to step 4). 3b.Your glasses need to be fully charged before pairing. If you need to charge your glasses, place them inside the charging case and connect the case to a power source before moving on to step 4. 4.Put your glasses into Bluetooth pairing mode. Fold both arms and hold capture button on top of the frames down for 12 secs until LED on the inside of the frames starts blinking blue. Your glasses will appear in the app when they're in pairing mode, which can take up to 10 seconds. 5.Continue following the instructions in the Meta View app to finish setting up your glasses. 6.Enjoy exploring your world in a new way with the Ray-Ban Meta collection.

For illustrated set up instructions, please refer to the Meta AI app.

Question 5

DO I NEED WIFI ACCESS TO USE RAY-BAN META AI GLASSES?

Accepted Answer

Your glasses use Wi-Fi in two different ways: -For normal use, the app connects to your Wi-Fi network. -When importing captures or installing firmware updates, the app will connect directly to your glasses' temporary Wi-Fi network.

Question 6

HOW DO I SWITCH THE META ACCOUNT ASSOCIATED WITH MY RAY-BAN META AI GLASSES? / CAN SOMEONE ELSE USE MY RAY-BAN META AI GLASSES AFTER ME?

Accepted Answer

Ray-Ban Meta AI glasses can only pair with one Meta account at a time. If you want to sell or give your glasses to someone else, you'll need to complete a factory reset. You can do this yourself, or alternatively the person receiving the glasses will be prompted to complete a factory reset when they attempt to log in with their account. When Ray-Ban Meta AI glasses go through a factory reset, it permanently erases all captures and any associations between the glasses and your Meta Account. To carry out a factory reset, follow these steps: 1.Press capture button 5 times until LED light turns orange 2.Press and hold capture button until LED light starts flashing 3.Release capture button and wait for LED light to cycle through white and then green before turning off to indicate factory reset is complete

Question 7

CAN I PAIR MY RAY-BAN META AI GLASSES WITH MORE THAN ONE META ACCOUNT?

Accepted Answer

Ray-Ban Meta AI glasses can only pair with one valid Meta account at a time. You'll need to factory reset your glasses before someone else can use them.

Question 8

DO I HAVE TO USE A META ACCOUNT TO USE META AI APP AND AI GLASSES?

Accepted Answer

You need a Meta account to log in to the Meta AI App. Both new and existing users have the option to create a new Meta account, or log in with an existing one. You can create a new account using email, Facebook or Instagram logins. When setting up an account, you'll be asked to provide basic information such as name, birthday and email address.

Question 9

HOW SHOULD I CLEAN MY RAY-BAN META AI GLASSES?

Accepted Answer

To clean your glasses use a dampened cloth and mild soap avoiding all types of solvents or alcohol. Don't use dirty or abrasive cloths which could alter the features of the lenses. Don't hold your glasses under running water.

Question 10

HOW DO I CHARGE MY RAY-BAN META AI GLASSES?

Accepted Answer

Charging your glasses To charge your glasses, put them in the charging case and place it on the nose bridge inside the Charging case*. You'll know your glasses are charging when the case LED blinks after you've docked them and closed the case. You can also see a charging icon in the Meta AI app. *The first time you charge your glasses you need to remove the protective plastic tab from the metal charging connections on the case.

Charging your case To charge your charging case, attach the case to an outlet using a USB-C cable attached to the front of the RHEA Charging case. To charge from a wall outlet, you'll need a USB-C cable, which is not included with your glasses.

Case LED Your charging case has an LED indicator on the front of the case, which shows charge status of the case or glasses. When you open the case without your glasses inside, the LED will show the charge level of your case. Green means that your case has over 80% charge and orange means you have less than 80% charge. If you see red blinking, this means your case is out of battery. When you open the case and your glasses are charging inside, the LED will show the charge level of your glasses. Red means the case is out of battery or your glasses are not charging, green means that your glasses are fully charged, and pulsing orange means your glasses are charging. If your case is not plugged in, the LED indicator will show charge level for 8 seconds. You’ll be able to see the battery status of your glasses via the Meta View app within Settings. If the glasses are charging in the case, you’ll also see the battery status of your case.

Charging safety For safety information on charging your Ray-Ban Meta AI glasses please refer to the Warranty and Safety Guide

Question 11

HOW DO THE AUDIO CONTROLS WORK?

Accepted Answer

Use the touchpad on the right temple of your glasses to control playback and volume: -Tap once to pause / resume playback -Tap once to pause or play audio -Double tap to skip forward -Triple tap to skip back -Swipe forward to turn the volume up -Swipe back to turn the volume down When you close your glasses, audio streaming will pause. When you reopen the glasses, they will reconnect via Bluetooth.

Question 12

HOW DO I IMPORT MEDIA FROM MY GLASSES TO MY SMART PHONE?

Accepted Answer

1.Enable Bluetooth on your phone and pair your glasses and phone via the Meta AI App. 2.Tap the circular download button in the lower right hand corner of the app home screen, which shows how many captures are available for download. 3.For things that require a fast connection to download, like import and firmware updates, your glasses will temporarily connect to their internal Wi-Fi network. On iOS, accept the “Join Wi-Fi Network” request and the glasses will start to transfer the files to the app.

Question 13

SOMETHING WENT WRONG WHILE TRYING TO MAKE A CALL OR SEND A MESSAGE WITH MY RAY-BAN META AI GLASSES. WHAT SHOULD I DO?

Accepted Answer

When attempting to make a call or send a message, you may receive a message stating: “Something went wrong. Double-check that Messenger and Bluetooth are connected.”

If you see this message while trying to make a call or send a message on Messenger, try the following steps to fix the issue.

Update and log in to the Messenger app 1.Open Apple’s App Store and search for Messenger. 2.Tap Update to update the app. 3.If the app says Open that means the app is up to date. 4.Open Messenger and sign in. Keep in mind, closing the Messenger app can interrupt hands-free calling and messaging.

Enable Bluetooth permissions for Messenger 1.Open the Settings app on your iPhone. 2.Tap Privacy then tap Bluetooth. 3.Find Messenger and turn the toggle on.

Disconnect then reconnect Messenger to Meta AI To disconnect Messenger: 1.Open Meta AI App tap your profile picture in the top right. 2.Tap Calling and messaging then tap Messenger. 3.Tap Disconnect Messenger.

To reconnect Messenger: 1.From the Meta View and tap your profile picture in the top right. 2.Tap Calling and messaging then tap Connect Messenger.

Question 14

HOW DO I TAKE A PICTURE OR VIDEO USING RAY-BAN META AI GLASSES?

Accepted Answer

There are two ways to take photos and videos with your Ray-Ban Meta AI glasses:

1.One-touch control To take a photo, press once the capture button. The white notification LED will blink and make a sound during the capture. To record a video, press and hold the capture button to record a 30- second, 60-second or 3-minute video. Press again to stop recording. The white notification LED will stay on while you're recording. The default video length is 30 seconds, but it can be extended to 3 minute in Meta View App settings.

2.Hands-free voice command When Voice is wake word enabled, you can use your voice to take a photo or video. Say ""Hey Meta, take a photo"" or ""Hey Meta, take a video."" When you take a photo or video, the capture LED will activate to indicate to those around you that you may be recording. To learn more, watch the Product Tour via the Meta AI App within Settings.

Question 15

HOW DO I ENABLE USING VOICE FOR TALKING TO MY RAY-BAN META AI GLASSES?

Accepted Answer

You can opt-in to enable voice control in the settings of the Meta AI app. To turn Voice on or off: 1.Open Meta AI and go to setting 2.Tap Voice, then toggle next to Voice Control

Question 16

WHAT CAN I DO WITH “HEY META”?

Accepted Answer

You can use ""Hey Meta"" to answer questions in real time, get information, spark creativity and express yourself hands-free. You can also take photos and videos, make calls, send messages, and control media and volume.

Photo Capture “Hey Meta, take a photo.” “Hey Meta, take a picture.”

Video Capture “Hey Meta, start a video."" “Hey Meta, start recording” “Hey Meta, record a video now.” ""Hey Meta, take a video.” “Hey Meta, end video.” “Hey Meta, stop video.”

Calling and Messaging “Hey Meta, call [contact name]."" “Hey Meta, call [contact name] on Messenger/Whatsapp.” ""Hey Meta, send a message to [contact name].” “Hey Meta, send a message to [contact name] on Messenger/Whatsapp.”

Media and Volume Control “Hey Meta, pause."" ""Hey Meta, next.” “Hey Meta, stop."" ""Hey Meta, resume.” “Hey Meta, volume up."" ""Hey Meta, volume down.”

Battery status “Hey Meta, battery status."" ""Hey Meta, how much battery is left?”

Sharing from Glasses ""Hey Meta, take a picture and send it to [contact name]"" ""Hey Meta, take a piscure and send it to [contact name] on Messanger/Whatsapp/my phone""

Time &Date ""Hey Meta, what time is it?"" ""Hey Meta, what's the date?""

Be informed ""Hey Meta, who sang the song “Hey Brother”…Tell me more about the artist"" ""Hey Meta, what’s the population of Singapore…Tell me one of the popular dishes there"" ""Hey Meta, when was the Washington Monument built? How tall is it?""

Be inspired ""Hey Meta, what’s a fun summer drink to make with mint that isn’t too sweet?"" ""Hey Meta, what are some good gift ideas for my kids - ages 6 and 8? They're into arts and crafts""

Be creative ""Hey Meta, write and old school rap about cats"" ""Hey Meta, I can't attend a dinner tonight. Can you help me write a polite 1 line message...Send it to [contact name]""

Question 17

WHAT CAN I DO WITH “HEY META LOOK AND ASK” - MULTIMODAL AI?

Accepted Answer

You can use ""Hey Meta"" to answer questions in-the-moment, get information, spark creativity and express yourself hands-free, while also taking photos and videos, calling, messaging, controlling media and volume.