I just recently got a prescription to wear glasses at an exam and I bought one pair for over $100.00 at the optometrists office. I didn't realize how bad my vision was and how much I needed glasses to read and see and drive everyday. I have a 15 month old and those glasses lasted about a month. I needed some glasses that were reliable yet inexpensive. So I took a chance and ordered two pair on EyeBuyDirect (For ONLY $38.00 that included the lens, frames and shipping to my door!!!) I was nervous putting my trust into a website with all the horror stories out there and when they arrived I opened them and tried them on and the prescription was wrong in the left eye. I was devastated. I checked the order that I placed and I believe that I put in it in wrong. It was MY mistake. I thought about just throwing them away and having the experience be a lesson learned. Then I would have to wait until I could save up enough money to go back to the optometrist and get another $100.00 pair (I do not work, I go to school full time and take care of my disabled child so funds for a new pair of glasses weren't readily available to me). I went to the website and emailed the customer service team about how the prescription was wrong and I just wanted to get the glasses I ordered with the prescription I need. I was willing to pay again if I had to because the glasses looked really good on me and they fit perfectly as well. I was shocked when I received an email with in a matter of hours saying that they would send me REPLACEMENTS with the correct prescription for FREE!!!!!!! I was so excited and happy that I decided to write that email and about 10 days later I had my glasses with the right prescription in my mail box and I haven't taken them off yet! I firmly believe that my vision with these glasses is a lot clearer than the $100.00 pair I bought at the Dr.'s Office. I am so happy and pleased and thankful for EyeBuyDirect. This company has reinforced my faith in humanity. They sent me the glasses I need to see to go to school to get the degree I need to provide for my family and it just means a lot to me. I will forever be singing your praises and recommending them to everyone I know that wears eye glasses. It will be the one and only place I will shop for my eye wear from now on and with the affordability and quality of their product I cannot wait to expand my collection! Thank you so much EyeBuyDirect it is rare to find a company that has a straight moral compass and truly takes care of their costumers.
Alison Haack
Mother and Student and EyeBuyDirect fanatic
La Crosse Wisconsin
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